Privacy Policy
Oski Market is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights as a customer. Oski Market operates in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
1. Who We Are
Oski Market is a non-profit e-commerce platform operated by the Norway House Cree Nation (NHCN) Economic Development Group. We act as the operator of oskimarket.ca and process personal data on behalf of NHCN entrepreneurs who sell through our platform.
2. Information We Collect
Information You Provide
When you shop on Oski Market or contact us, we may collect:
• Full name and mailing/shipping address
• Email address and phone number
• Payment information (processed securely by our payment provider – we do not store card details)
• Order history and preferences
• Custom order instructions and communications
Information Collected Automatically
When you visit oskimarket.ca, our platform (Squarespace) may automatically collect:
• IP address and general geographic location
• Browser type and device information
• Pages visited and time spent on the site
• Referring URLs and search terms
This data is used for website analytics, security, and improving your shopping experience.
3. How We Use Your Information
We use your personal information to:
• Process and fulfill your orders
• Send order confirmations, shipping notifications, and tracking updates
• Respond to your questions and customer service requests
• Manage custom order communications
• Improve website functionality and the shopping experience
• Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Sharing Your Information
We may share limited personal information with trusted third parties only as necessary to:
• Process payments (Squarespace Commerce / payment processor)
• Fulfill and ship your order (Canada Post or courier services)
• Operate website hosting and analytics (Squarespace)
All third-party service providers are required to handle your data securely and in accordance with applicable privacy laws. We do not permit them to use your data for their own marketing purposes. We may also disclose information when required by law, court order, or to protect the rights and safety of our customers, staff, or entrepreneurs.
5. Cookies and Tracking
Oskimarket.ca uses cookies and similar tracking technologies to improve website performance and user experience. Cookies are small text files stored on your device. You can adjust your browser settings to refuse cookies, but doing so may affect some website functionality. We do not use cookies to collect sensitive personal information or to serve targeted advertising.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order records are typically retained for a minimum of seven (7) years for accounting and legal compliance purposes.
7. Your Rights
Under PIPEDA and applicable Canadian law, you have the right to:
• Know what personal information we hold about you
• Request access to your personal information
• Request corrections to inaccurate information
• Withdraw consent for non-essential uses of your data
• File a complaint with the Office of the Privacy Commissioner of Canada
To exercise any of these rights, please contact us using the details at the end of this policy. We will respond within 30 days.
8. Data Security
We take reasonable technical and organizational steps to protect your personal information from unauthorized access, loss, or misuse. Our website uses SSL encryption. Payment processing is handled by PCI-compliant third-party processors. Despite our efforts, no method of data transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to acting promptly if a breach occurs.
9. Children’s Privacy
Oski Market is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.
10. Links to Third-Party Sites
Our website may contain links to external platforms such as social media. Oski Market is not responsible for the privacy practices of those sites. We encourage you to review their privacy policies independently.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
12. Contact Our Privacy Officer
For any privacy-related concerns or requests, please contact:
Oski Market – NHCN Economic Development Group
PO Box – 250, Norway House, Manitoba, Canada
Website: www.oskimarket.ca
Email: ecdev@nhcn.ca